Attention
To the pet families of Rio Grande Animal Hospital,
In light of the COVID-19 situation we understand how stressful times you all are at the forefront of our thoughts. Your health and your pets’ health is of utmost importance to us and we want to let you know the actions we will be taking during this very sensitive time.
As of 3/18/20 the Governor implemented strict rules and regulations to be put into place until April 10Th to ensure the safety of us all. Because we will be conducting business during this time, we are enforcing these rules as well. We will try to limit the number of people in our lobby and exam rooms to 10 people or less. If you have an appointment you may call us from your car and we will come out and get your pet OR you can peek in to see how many people are in the lobby. We will be attempting to make this as easy for everyone as possible. If you have ANY questions regarding our policy please call our office. Moving forward we will be updating rules and regulations as they change.
RGAH always strives to keep our hospital clean; as of March 13TH we have increased our cleaning and have focused on frequently touched surfaces using products known to be effective against viral pathogens specifically COVID-19. Areas that are most focused on are door handles, counter tops, walls, equipment, and frequently touched items. We will have hand sanitizer available to use throughout the hospital; if you don’t see any please ask and it will be provided to you.
It’s EXTREMELY IMPORTANT if you are experiencing flu like symptoms or have recently traveled (per US guidelines) and you have an upcoming appointment that you please call our office to reschedule until the effective ban has been lifted.
We appreciate our clients & your ability to care for your pet loved ones. Our goal is to safeguard the interest of our clients, pets, and ensure our staffs health. So thank you for understanding and allowing us to be Your Other Family Doctor.
Staff
At Rio Grande Animal Hospital
